Welcome Aboard!

I am thrilled that we have this opportunity to partner together in business.  It is my commitment to provide the best possible service to you as your virtual assistant.  I'm dedicated to making our working relationship a success. I look for and welcome feedback from my clients on ways to make Savvy Girl Friday the best virtual assistant business it can be. I put a tremendous emphasis on high-­‐level individual client contact.  My #1 goal is to serve my clients with unparalleled excellence. This email is a simplified way to welcome you into my client family.  

How I Work and What you can  expect by working  with me  

All calls and emails will be returned within 24 hours during business days (Monday – Friday). 

As a client, you are important to me. That means I will:

How to use our shared Trello board.

  • Go  the extra  mile to make  my clients happy

  • Respond  to e-­mail  and phone messages  promptly

  • Follow  up with clients  to ask for feedback  

  • Make  recommendations  and offer solutions  

Hours  of Operations  and Contact Information  

My business hours are  Monday – Friday 9 am – 5 pm Eastern  Time. My office is closed on Saturday and Sunday.

Holidays  

Savvy  Girl Friday will take off all United  States national public holidays.

Confidentiality  

I adhere to a strict confidentiality code, and no information will be divulged to a third party. All documentation sent to me will be returned upon completion of assignment + payment. I take your confidentiality very seriously – all passwords are encrypted, and  I use the highest level of internet security. If I need to use your credit card, I will shred the info after one use. Should the business tasks be allocated to someone internally (i.e., If I bring on a new team member to support me), it is acknowledged that the Client will be introduced to the new team member.